Electronic medical record implementation at Department of Dentistry, King Narai Hospital

Abstract

Medical records are crucial for medical care. Electronic Medical Records (EMR) have replaced paper-based records. EMR systems could help enhancing patient care, improving operational efficiency, facilitating research, and resource management. The Department of Dentistry at the King Narai Hospital implement EMRs to enhance dental care services. This study aims to explore the implementation of EMRs and compare the documentation rates of critical treatment data. We conducted a retrospective study, examining the implementation of EMRs and analyzing patient data recorded from 1 July 2022 to 30 June 2023. The results showed that: 1) EMR implementation aligned with organizational change management principles and the eight stages to transforming your organization. 2) Documentation rates for chief complaints, treatment data, and diagnosis text increased significantly after EMR adoption (1 December 2022 – 30 June 2023) compared to the period before implementation (1 July - November 2022), as evidenced by statistically significant findings. In conclusion, the implementation of EMRs led to increased treatment data documentation and emphasized the importance of change management.

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