Enhancing the quality of care through the design of a value-based treatment system at Ban Mai Chaiyapot Hospital

Abstract

Background: The challenge of the global healthcare system is to provide good health with limited resources. One problem that frequently occurs is that even though a lot of resources are used, the health outcomes are not as good as they could be. In the case of Ban Mai Chai Phat Hospital, the number of new diabetes patients is increasing, resulting in an increasing number of cumulative patients each year. This leads to longer waiting times, higher costs of care, and worse health outcomes for patients. Therefore, the hospital needs to adjust to a value-based healthcare system. Value-based healthcare does not focus directly on reducing costs, but rather on improving health outcomes for patients. When patients have better health outcomes, healthcare costs also go down. Objectives: improve health outcomes, reduce the cost of care, and make patients satisfied. Method: analyze data on the health outcomes, cost of care, and satisfaction of diabetes patients using an application. The data will be presented as averages and percentages. Qualitative data will be analyzed using content analysis. The comparison will be made before and after the implementation of the value-based healthcare system. Result: The percentage of high-health-outcome diabetes patients (group A) increased by 11%, the average cost of care decreased, and the average patient satisfaction score increased significantly when compared to the period before the implementation of the value-based healthcare system. Conclusion: Value-based healthcare for diabetic patients treated at Banmai Chaiyapoj Hospital can lead to improved health outcomes, reduced treatment costs, and increased patient satisfaction.

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