Development of a nursing service system for operating room patients Na Kae Hospital Nakhon Phanom Province.

Abstract

     The format of this research is action research (Action Research) in developing a nursing service system for operating room patients. Na Kae Hospital Nakhon Phanom Province The objective is to develop and study the results of developing a nursing service system for operating room patients. Na Kae Hospital Nakhon Phanom Province Sample size were 10 patients who came to receive services at the operating room by purposive selection. Data were collected by questionnaire The research was conducted between 31 January and March 14, 2024, period of 6 weeks. Data were analyzed by frequency, percentage, mean, standard deviation, and paired t - test.
     The results of the research are as follows: 1) Average satisfaction of personnel with the nursing service system for operating room patients. Overall, it was found that before and after the system was developed, the average satisfaction was from a high level. is the most (X=22.60/35.50, SD=4.42/2.83) 2) Average satisfaction of Overall, the service recipients of the operating room nursing service system found that before and after the system was developed, they had an average of satisfaction from the highest level to the highest. (X=20.40/35.66, SD=3.06/1.07) 3) When comparing the average satisfaction values from both personnel and service recipient samples, it was found that After system development There is a statistical significance of 0.05 in the mean satisfaction increase than after the system development. 4) The service recipients' opinions on the service in terms of whether or not they will come back to use the service again. After development, it was found that I'm sure I'll come back 90%, and I'll recommend 100% to use the service here.