Assessment of the quality of financial reports of Nong Ruea Hospital, Khon Kaen Province.

Abstract

     This survey research aimed to study the system and evaluate the financial report quality management at Nong Ruea Hospital during the fiscal years 2021-2023 using the CIPP Model. The study examined four aspects of financial report quality: 1) situation 2) surveillance system 3) financial report quality management measures, and 4) process indicators and performance outcomes. The data collection tools consisted of a 7-level financial crisis analysis record form, financial efficiency assessment data, resource utilization and management efficiency ratio data, and meeting minutes from the CFO management committee and revenue collection committee. The evaluation was conducted in 4 stages: 1) studying context and analyzing causes of financial report quality issues 2) examining input factors, feasibility, appropriateness, and resource adequacy 3) studying processes in revenue management, creditor, debtor, and inventory management, and 4) analyzing outputs by comparing pre and post-problem solving results. The financial situation was analyzed monthly using descriptive statistics and content analysis.
     The results showed that financial report quality improved in completeness, timeliness, comparability, and decision-making utility. The score increased from C- in fiscal year2021 to A and B throughout fiscal years 2022-2023. This improvement was achieved through concrete management of revenue, creditors, debtors, and inventory, with an effective committee controlling, supervising, monitoring, and surveillance of financial report quality risks.