Factor Affected Reliability and Quality of Emergency Patient’s Triage at Thalang Hospital

Abstract

         This  descriptive  research aimed to study the accuracy of the  emergency class  grading  and   find   factors   that  correlate  with  the  grading  results  of emergency room  patients of  Thalang  hospital.  The  population is the  patients who receive services at the Emergency department of Thalang Hospital between 1 June 2022  and  31 July 2022, total of  3,382  by using the calculation formula sample size of Daniel equal to  345  people using a systematic random sampling method.   The  data  were  collected  using  the  data   collection  record  form , consisting of 4  parts: Personal characteristics; Classification of emergency levels by healthcare  professionals, during of the period that emergency patients come to  use  the  service  and  the  results  of  sorting out the level of emergency are correct  according to the  MOPH ED  Triage  standard. The data collection record form was  checked  for  content  validity by 3  experts and used  to  analyze  the sentiment by using Cronbach's  alpha  coefficient  formula greater than 0.7. Data were analyzed using Chi-square. The results showed that the level of emergency segregation  of  accident  and  emergency  outpatients  of  Thalang  Hospital  by medical  personnel  did not meet  the  standards  of  the  National  Patient  Goal ( Under   triage  11.01 % )  and   discharge   of  patients  from  the  emergency department, there was a correlation with the MOPH ED  Triage  grading outcome for emergencies (2 = 13.142, P-value = 0.001).