Development of a Personalized Medication Management Model to Reduce Medication Expiry in Kalasin Provincial Hospital.

Abstract

     This study was action research aimed to develop a personalized medication management model to reduce medication expiry at Kalasin Provincial Hospital using an action research approach. Data were collected from 32 pharmaceutical personnel selected by purposive sampling and analyzed using descriptive statistics. The study was conducted from January to April 2025.

     The results revealed that the majority of participants were female (93.75%), aged 31–40 years (46.88%), held a bachelor's degree (87.50%), and had over 11 years of work experience (68.76%). Most were responsible for inpatient dispensing (46.88%) and involved in medication dispensing (90.63%) and expiry surveillance (71.88%). Following the implementation of the developed model, participants exhibited high levels of knowledge (mean = 9.28, S.D. = 0.73), management performance (mean = 4.33, S.D. = 0.38), perceived benefits (mean = 4.32, S.D. = 0.42), participation (mean = 3.87, S.D. = 0.37), and satisfaction (mean = 4.28, S.D. = 0.38). The model effectively reduced medication expiration value and improved stock rotation. Key factors contributing to effective management included personnel roles and supportive information systems.