The Effectiveness of Registered Nurse Competency Development Program on Patient Care during Transfer, Chiang Saen Hospital, Chiang Rai Province.

Abstract

Abstract

          Quasi-experimental research aimed to study effectiveness of registered nurse competency development program on patient care during transfer at Chiang Saen Hospital, Chiang Rai Province. Sample size were 30 registered nurses in charge of inter-hospital transfer at Chiang Saen Hospital, Chiang Rai Province. Purposive sampling was determine based on inclusion and exclusion criteria. The registered nurse competency development program on patient care during transfer at Chiang Saen Hospital, Chiang Rai province, included 4 activities. The trial phase took three months. A questionnaire was used as the instrument for data collection. An independent t-test was used for data analysis to test the hypotheses and to compare the pre- and post-experimental sessions. The study found that patient care for common diseases is effective when specific standards are met. These standards include having a clear transfer handbook, suitable inter-hospital coordination guidelines, prepared personnel, and appropriate patient assessment for standard care planning. Additionally, quick and convenient operations, concise referral guidelines, and feedback from patients' relatives are essential components of quality patient care. For the comparison between the pre- and post-experimental satisfaction, it was found that satisfaction of registered nurses was significantly higher (p < 0.001). The results of the registered nurse competency development program on patient care during transfer at Chiang Saen Hospital, Chiang Rai Province, showed that the program could be applied to develop registered nurse competency in patient care during transfer.