Pairoj Boonsirikamchai National Institute for Emergency Medicine, Thailand Development of the Communication and Infor

Abstract

Developing the communication and information technology system to support emergency medical services (EMS) under article 15(3) of the Emergency Medicine Act B.E.2551 is the mission of the National Institute for Emergency Medicine (NIEM), and a part of the Master Plan which was endorsed by the Committee of Emergency Medicine. Furthermore, the seven-year master plan to develop communication and information technology system has already been launched. All of this establishment has resulted in the designing of system architecture that aims to reduce mortality and disability rates from medical emergencies. The development of communication and information technology system is a part of the development of high standard EMS system towards international standard within the Thai context. This development utilizes the opportunity of technological advance in developing an efficient, effective and sustainable communication and information technology system. Therefore, it is necessary to develop a central and open-access system that would allow every area of Thailand, and every agency to connect with and generate public benefits. The system will increase surveillance, call taking, coordinating, dispatching, operating, directing, delivering treatment and transporting capacities together with the idea to further develop into a model and finally become the standard of the country which would include performance reference model (PRM), business reference model (BRM), data reference model (DRM), service reference model (SRM) and technology reference model (TRM).