Outcome of Emergency Care System New Normal During the Situation of COVID-19 Outbreak, Chiangrai Prachanukroh Hospital

Abstract

Situation of the COVID-19 outbreak, affects emergency medical procedures. There are adjustments and changes in the treatment process according to the policy and measures to prevent and control the spread of COVID-19 subject to a number of restrictions. Therefore, the retrospective cohort study aimed to study the effects of the emergency care system before and after the COVID-19 outbreak. data was collected from the medical record. Resuscitation patients (ESI level 1) specific by comparison before the outbreak of COVID-19, 796 people and after the outbreak of COVID-19 were 976 people. The mortality rate of critically ill patients within 24 hours of patients admitted to the emergency room. Chiang Rai Prachanukroh Hospital before and after the COVID-19 epidemic, 12.16 percent and 12.91 percent, respectively (p value = 0.774), compared the average time in minutes of critical patients in emergency room before and after COVID-19 pandemic was 81.78±56.57 and 80.52±54.45, respectively (p value = 0.585). In conclusion, emergency care system new normal during the situation of COVID-19 Outbreak, Chiangrai Prachanukroh Hospital did not affect the quality of treatment in the critically ill emergency group. To be used in planning the work system power rating and compliance with the new normal of care process to formulate health service policies to achieve key goals. It is the quality of medical care and the safety of the service recipients in accordance with the changing health situation.