FACTORS INFLUENCING THE ADOPTION OF HOME-DELIVERED HEALTHY MEAL SERVICES: A STUDY ON FOOD SAFETY CONCERNS, HEALTH CONSCIOUSNESS, COOKING SKILLS, AND PERCEIVED TIME CONSTRAINTS

Authors

  • Paul Kalin Faculty of Food Business Management, Panyapiwat Institute of Management
  • Yung-Hung Shek Faculty of Food Business Management, Panyapiwat Institute of Management
  • Anuj Krishna Shrestha School of Entrepreneurship, Sripatum University

Keywords:

Home-Delivered Healthy Meal Services, Food Safety Concerns, Health Consciousness, Cooking Skills, Perceived Time Constraints

Abstract

This study investigates the factors influencing urban consumers’ intention to use Home-Delivered Healthy Meal Services (HDHMS) by employing the Theory of Planned Behavior (TPB) as the conceptual framework. The independent variables examined include food safety concerns, health consciousness, cooking skills, and perceived time constraints. A quantitative research design was applied, using a structured questionnaire administered to 400 urban adults aged 22-45 years in Bangkok, who regularly use food delivery services. Participants were selected through convenience sampling, and data were analyzed using multiple regression analysis.

The results indicate that health consciousness (β = 0.510, p < 0.001), cooking skills (β = 0.199, p = 0.001), and perceived time constraints (β = 0.189, p = 0.001) significantly influence the intention to use HDHMS, while food safety concerns show no significant effect. The regression model explained 76.1% of the variance (R² = 0.761) in the intention to use HDHMS. These findings highlight the importance of health awareness, limited cooking proficiency, and time pressure as critical behavioral drivers shaping consumers’ adoption of HDHMS. This research contributes to the existing literature by extending TPB with context-specific variables. It also offers strategic implications for businesses, suggesting that providers should emphasize health-conscious marketing messages and time-saving service features, particularly targeting urban professionals with busy lifestyles. Overall, the findings underscore the growing trend toward health-conscious and convenience-oriented food choices and reflect the evolving priorities of modern urban consumers.

References

Ajanapanya, N. (2022, December 29). Grab names top 3 delivery trends for 2023. The Nation. https://www.nationthailand.com/business/corporate/40023553

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T

Armstrong, B., Reynolds, C., Martins, C. A., Frankowska, A., Levy, R. B., Rauber, F., Osei-Kwasi, H. A., Vega, M., Cediel, G., Schmidt, X., Kluczkovski, A., Akparibo, R., Auma, C. L., Defeyter, M. A. A., Tereza da Silva, J., & Bridge, G. (2021). Food insecurity, food waste, food behaviours and cooking confidence of UK citizens at the start of the COVID-19 lockdown. British Food Journal, 123(9), 2959-2978. https://doi.org/10.1108/BFJ-10-2020-0917

Arvanitoyannis, I. S., & Krystallis, A. (2004). Health and environmental consciousness. Journal of International Food & Agribusiness Marketing, 15(1-2), 93-136. https://doi.org/10.1300/J047v15n01_06

Brunner, T. A., Van der Horst, K., & Siegrist, M. (2010). Convenience food products. Drivers for consumption. Appetite, 55(3), 498-506. https://doi.org/10.1016/j.appet.2010.08.017

Burton, M., Riddell, L., & Worsley, A. (2018). Food consumers’ views of essential food knowledge and skills for all consumers. Health Education, 118(3), 277-288. https://doi.org/10.1108/HE-10-2017-0047

Caraher, M., Dixon, P., Lang, T., & Carr-Hill, R. (1999). The state of cooking in England: The relationship of cooking skills to food choice. British Food Journal, 101(8), 590-609. https://doi.org/10.1108/00070709910288289

Celnik, D., Gillespie, L., & Lean, M. E. J. (2012). Time-scarcity, ready-meals, ill-health and the obesity epidemic. Trends in Food Science & Technology, 27(1), 4-11. https://doi.org/10.1016/j.tifs.2012.06.001

Dharmadhikari, S. (2025). Healthy meal delivery service market report 2025 (Global edition). Cognitive Market Research. https://www.cognitivemarketresearch.com/healthy-meal-delivery-service-market-report#author_details

Dyen, M., & Sirieix, L. (2016). How does a local initiative contribute to social inclusion and promote sustainable food practices? Focus on the example of social cooking workshops. International Journal of Consumer Studies, 40(6), 685-694. https://doi.org/10.1111/ijcs.12281

Fam, K. - S., Annuar, S. N. S., Tan, K. L., Lai, F. H., & Ingko, I. A. (2020). Touring destination and intention to consume indigenous food: A case of Kadazan-Dusun food in Sabah. British Food Journal, 122(6), 1883-1896. https://doi.org/10.1108/BFJ-08-2019-0635

Febian, F. I., Annuar, S. N. S., & Memon, M. A. (2021). Functional food consumption among older consumers in Malaysia: A health belief model perspective. British Food Journal, 123(8), 2880-2892. https://doi.org/10.1108/BFJ-07-2020-0663

Fishbein, M. A., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Addison-Wesley.

Fitch Solutions. (2020, November 13). Thai food delivery market taking off. Bangkok Post. https://www.bangkokpost.com/business/general/2019015/thai-food-delivery-market-taking-off

Food Standards Agency. (2022). Our food 2022: An annual review of food standards across the UK. https://www.food.gov.uk/sites/default/files/media/document/FS%20AnnualReport2022-accessible_for_web.pdf

Fordyce-Voorham, S. P. (2016). Predictors of the perceived importance of food skills of home economics teachers. Health Education, 116(3), 259-274. https://doi.org/10.1108/HE-01-2015-0003

Gelbrich, K., & Sattler, B. (2014). Anxiety, crowding, and time pressure in public self-service technology acceptance. Journal of Services Marketing, 28(1), 82-94. https://doi.org/10.1108/JSM-02-2012-0051

Giacomini, G., Scacchi, A., Ragusa, P., Prinzivalli, A., Elhadidy, H. S. M. A., & Gianino, M. M. (2024). Which variables and determinants influence online food delivery consumption among workers and students? Results from the DELIvery Choice In OUr Society (DELICIOUS) cross-sectional study. Frontiers in Public Health, 11, 1-9. https://doi.org/10.3389/fpubh.2023.1326628

Gunden, N., Morosan, C., & DeFranco, A. (2020). Consumers’ intentions to use online food delivery systems in the USA. International Journal of Contemporary Hospitality Management, 32(3), 1325-1345. https://doi.org/10.1108/IJCHM-06-2019-0595

Hair, J., Page, M., & Brunsveld, N. (2019). Essentials of business research methods (4th ed.). Routledge.

Hsu, S. - Y., Chang, C. - C., & Lin, T. T. (2016). An analysis of purchase intentions toward organic food on health consciousness and food safety with/under structural equation modeling. British Food Journal, 118(1), 200-216. https://doi.org/10.1108/BFJ-11-2014-0376

Husic-Mehmedovic, M., Arslanagic-Kalajdzic, M., Kadic-Maglajlic, S., & Vajnberger, Z. (2017). Live, eat, love: Life equilibrium as a driver of organic food purchase. British Food Journal, 119(7), 1410-1422. https://doi.org/10.1108/BFJ-07-2016-0343

Imtiyaz, H., Soni, P., & Yukongdi, V. (2023). Assessing the consumers’ purchase intention and consumption of convenience food in emerging economy: The role of physical determinants. SAGE Open, 13(1), 1-16. https://doi.org/10.1177/21582440221148434

Jabs, J., & Devine, C. M. (2006). Time scarcity and food choices: An overview. Appetite, 47(2), 196-204. https://doi.org/10.1016/j.appet.2006.02.014

Joung, H., Kim, H., Yuan, J. J., & Huffman, L. (2011). Service quality, satisfaction, and behavioral intention in home delivered meals program. Nutrition Research and Practice, 5(2), 163-168. https://doi.org/10.4162/nrp.2011.5.2.163

Kalin, P. (2023). Determinants of purchase intention of functional food in Thailand: A study on young adults. NIDA Development Journal, 63(1), 61-82.

Kim, Y. (2020). Predicting adolescents’ behavioural intentions in adulterated food management. British Food Journal, 122(1), 258-271. https://doi.org/10.1108/BFJ-07-2018-0453

Kim, S. - Y., & Kim, S. (2019). Recent surge of ready meals in South Korea: Can they be healthy alternatives? Public Health Nutrition, 23(4), 711-720. https://doi.org/10.1017/S1368980019002544

Konuk, F. A. (2018). Antecedents of pregnant women’s purchase intentions and willingness to pay a premium for organic food. British Food Journal, 120(7), 1561-1573. https://doi.org/10.1108/BFJ-11-2017-0631

Kowalkowska, J., Poínhos, R., & Rodrigues, S. (2018). Cooking skills and socio-demographics among Portuguese university students. British Food Journal, 120(3), 563-577. https://doi.org/10.1108/BFJ-06-2017-0345

Leesa-nguansuk, S. (2024, September 11). Value of food delivery, ride-hailing sales hits $5bn in H1. Bangkok Post. https://www.bangkokpost.com/business/general/2863263/value-of-food-delivery-ride-hailing-sales-hits-5bn-in-h1

Maneerat, N., Byrd, K., Behnke, C., Nelson, D., & Almanza, B. (2024). Exploring consumer perceptions and adoption intention of home meal kit services. British Food Journal, 126(11), 3842-3869. https://doi.org/10.1108/BFJ-02-2024-0165

McCarthy, D. (2025, April 8). Poised for growth in 2025: How Singapore food delivery market is attracting interest from F&B businesses. Restroworks Blog. https://www.restroworks.com/blog/consumer-food-delivery-market/

Namin, A., Ratchford, B. T., Saint Clair, J. K., Bui, M., & Hamilton, M. L. (2020). Dine-in or take-out: Modeling millennials’ cooking motivation and choice. Journal of Retailing and Consumer Services, 53, 101981. https://doi.org/10.1016/j.jretconser.2019.101981

Nivornusit, R., Kraiwanit, T., & Limna, P. (2024). Food delivery competition in the digital economy: Price war strategy in a developing country. Digital Business, 4(1), 100076. https://doi.org/10.1016/j.digbus.2024.100076

Rogus, S. (2018). Examining the influence of perceived and objective time constraints on the quality of household food purchases. Appetite, 130, 268-273. https://doi.org/10.1016/j.appet.2018.08.025

Soliah, L. L., Walter, J. M., & Jones, S. A. (2012). Benefits and barriers to healthful eating: What are the consequences of decreased food preparation ability? American Journal of Lifestyle Medicine, 6(2), 152-158. https://doi.org/10.1177/1559827611426394

Sprake, E. F., Russell, J. M., Cecil, J. E., Cooper, R. J., Grabowski, P., Pourshahidi, L. K., & Barker, M. E. (2018). Dietary patterns of university students in the UK: A cross-sectional study. Nutrition Journal, 17(1), 90. https://doi.org/10.1186/s12937-018-0398-y

Tai, P. - T., Goh, Y. - N., & Ting, M. - S. (2022). Deciphering consumer purchase intention towards red palm oil as functional food: Evidence from Malaysia. Future of Food: Journal on Food, Agriculture and Society, 10(2), 1-14. https://doi.org/10.17170/kobra-202110144907

Tan, B. C., Lau, T. C., Sarwar, A., & Khan, N. (2022). The effects of consumer consciousness, food safety concern and healthy lifestyle on attitudes toward eating “green”. British Food Journal, 124(4), 1187-1203. https://doi.org/10.1108/BFJ-01-2021-0005

Tani, Y., Fujiwara, T., & Kondo, K. (2020). Cooking skills related to potential benefits for dietary behaviors and weight status among older Japanese men and women: A cross-sectional study from the JAGES. International Journal of Behavioral Nutrition and Physical Activity, 17(1), 82. https://doi.org/10.1186/s12966-020-00986-9

Tashiro, S., & Lo, C. - P. (2011). Balancing nutrition, luxury, and time constraints in food reparation choices. China Agricultural Economic Review, 3(2), 245-265. https://doi.org/10.1108/17561371111131344

Taylor, T. A. (2018). On-demand service platforms. Manufacturing & Service Operations Management, 20(4), 704-720. https://doi.org/10.1287/msom.2017.0678

United Nations. (2021, November 23). Prevention and control of noncommunicable diseases in Thailand—The case for investment. https://thailand.un.org/en/159788-prevention-and-control-noncommunicable-diseases-thailand-%E2%80%93-case-investment

Wang, J., Shen, M., & Gao, Z. (2018). Research on the irrational behavior of consumers’ safe consumption and its influencing factors. International Journal of Environmental Research and Public Health, 15(12), 2764. https://doi.org/10.3390/ijerph15122764

Wolfson, J. A., Bostic, S., Lahne, J., Morgan, C., Henley, S. C., Harvey, J., & Trubek, A. (2017). A comprehensive approach to understanding cooking behavior: Implications for research and practice. British Food Journal, 119(5), 1147-1158. https://doi.org/10.1108/BFJ-09-2016-0438

Yadav, R., & Pathak, G. S. (2017). Determinants of consumers’ green purchase behavior in a developing nation: Applying and extending the theory of planned behavior. Ecological Economics, 134, 114-122. https://doi.org/10.1016/j.ecolecon.2016.12.019

Yamane, T. (1973). Statistics: An introductory analysis (3rd ed.). Harper & Row.

Yoon, S., Gao, Z., & House, L. (2022). Do efforts to reduce packaging waste impact preferences for meal kits? Food Quality and Preference, 96, 104410. https://doi.org/10.1016/j.foodqual.2021.104410

Downloads

Published

26-12-2025

How to Cite

Kalin, P., Shek, Y.-H., & Krishna Shrestha, A. (2025). FACTORS INFLUENCING THE ADOPTION OF HOME-DELIVERED HEALTHY MEAL SERVICES: A STUDY ON FOOD SAFETY CONCERNS, HEALTH CONSCIOUSNESS, COOKING SKILLS, AND PERCEIVED TIME CONSTRAINTS. Journal of Health and Food Creation, 3(2), 18–33. retrieved from https://he03.tci-thaijo.org/index.php/JHFC/article/view/4333