Study of effectiveness in Receiving Medicine Service System for Chronic Disease at Modern Drugstores type 1 of Somdet Phra Phutthaloetla Hospital network, Samut Songkhram Province, under Community Pharmacy project

Abstract

This study is exploratory research aimed at studying the effectiveness of the service system for receiving chronic diseases at the modern pharmacies number of type 1, Somdet Phra Phutthaloetla Hospital Network, Samut Songkhram Province, under the Warm Community Pharmacy Project. It was conducted with a survey of the project's output between October 1, 2019 and August 31, 2023. Study humanistic outcomes by telephone interviews and study clinical outcomes. The data analyzed was using descriptive statistics and inferential statistics, including the Wilcoxon signed rank test, which determined a statistical significance of 0.05.

            These results showed that the top two disease groups of patients were hypertension (44.41%) and diabetes (43.01%). Comparing the number of services used and the rate of patients receiving medication at the hospital, it was found that the decrease since the start of the program in fiscal 2020 decreased by 7.87% and in fiscal 2021 decreased by 9.%. 57 However, in fiscal 2022, it increased by 5.27 percent. The rate of pharmacy service recipients in fiscal 2021 increased by 102.02 percent, and in fiscal 2022, it decreased by 0.24 percent. Pharmacists were able to identify and manage the drug problems of service recipients 12 times. Human Project Outcomes Of 146 people diagnosed with diabetes and responding to telephone interviews, the average overall satisfaction score was highest (mean 4.89 ± 0.335), followed by provider characteristics (mean 4.82 ± 0.427), comfort received (mean 4.73 ± 0.495), drug information acquisition (mean 4.56 ±0.590), and service quality (mean 4.45 ±0.712). 3 consecutive times or more Patients were able to control their blood glucose levels and accumulated glucose values no differently than before participating in the program (FBS before 156.3+54.03, FBS after 157.7+60.07; p=0.441) (HbA1C before 8.14+1.88, HbA1C after 7.95+1.84; p=0.283) and had statistically significant improvements in kidney values. (Scr before 2.25+11.77, Scr after 1.22+3.56; p<0.001) 72.6 percent.

            Conclusion found that the effectiveness of the Chronic Disease Medication Service System at Modern Pharmacy Type 1. The network of Somdet Phra Phutthaloetla Hospital, Samut Songkhram Province, under the Warm Community Pharmacy Project, is a project that serves patients with chronic diseases and reduces the number of hospital patients to a certain extent. Pharmacists have a role to play in finding and managing medication problems. Clients are most satisfied. There are laboratory results and health outcomes that are no different from receiving medication services at the hospital.