Development of System Monitoring and Evaluation Model Supervision within the agency under the Office of Puplic Health Sisaket Province

Abstract

          This research is a combination of qualitative and quantitative research for the purpose of 1. Study the condition of internal audit 2. Study the assessment of operational efficiency 3. Draft and assess the suitability of the model 4. Experiment and develop a pattern development and 5. To assess the satisfaction of the process and confirm the quality of the development of monitoring and control work within the Sisaket Provincial Public Health Office. The research is divided into five stages: Phase 1, basic data and operational problems, and the internal control system of the Sisaket Provincial Public Health Office Phase 2.  Phase 3 internal audit research, Phase 4 quality evaluation, Phase 5 quality experiment and development, Phase 5 satisfaction evaluation of the development process and confirmation of the development of the audit and control within the Sisaket Provincial Health Office. The sample group is Chief Administrative Officer.  Head of the District Public Health Monitoring Group, District Public Health Assistant Director of the Subdistrict Health Promotion Hospital (Hospital). and the person in charge of conducting internal audits in all agencies use the Taro Yamane formula to determine the sample size of 201 people, use questionnaires and interviews to collect data. Quantitative data use descriptive statistics such as percentage, average, and standard deviation. The qualitative data use content analysis.

           The study found that Phase 1 of the Sisaket Provincial Public Health Office's internal audit work conditions were moderate (=2.81). Most agencies covered activities (58.43%) and did not or did not cover activities (41.57%). Phase 2 of the overview was able to perform internal audit procedures sufficiently (=3. 09) There are issues that need to be developed to improve quality and efficiency of internal audits. Phase 3 drafts and evaluation results of internal audit and control system development have found that experts see good overall suitability (=4.12). 2) Context and Conceptual Good fit (=4.56) 3) Strategy, Good fit (=3.66)          4) Development process, Good fit (=4.40) 5) Guidelines for evaluating patterns Good fit (=4.20) and                  6) Results of patterns good fit (=3.54). Phase 4 PDCA Phase 1 found that the results were 1. Planning stage (Plan) Plan for the preparation of the Charter of the Committee Internal Audit Charter and Charter 2. Action Procedure (Do) Drafting of Charter and Evaluating Charter 3. Implementation review (Check) procedures, draft performance review and charter assessment; and 4. The improvement process based on the results of the audit (Act) was more complete, the charter, the Commission and the Internal Audit were more comprehensive, and Phase 5, satisfaction with the development process was very high (=4.08) and the results from experts and related parties. The model was highly appropriate (=4.08) and the possibilities were high (=3. 94) and  its high level of usefulness (=4.07) can be used as a model to efficiently develop monitoring and evaluation of control within Sisaket Provincial Health Office.